👥 People & Roles — Testing Toolkit
Core Roles
Test Manager
- Owns the overall test strategy and test plan for a release or project
- Allocates testing resources and tracks test progress
- Manages test environment provisioning and data preparation
- Signs off on test completion and go/no-go recommendation
- Interfaces with Change Manager and Release Manager
QA Engineer (Functional Tester)
- Designs and executes functional and regression test cases
- Documents test results and raises defect reports
- Works with developers to reproduce and verify bug fixes
- Maintains the test case library in the test management tool
UAT Coordinator
- Manages User Acceptance Testing with business stakeholders
- Trains business testers on UAT processes and tools
- Tracks UAT progress, sign-off, and defect resolution
- Coordinates UAT environment access and data
Performance / Load Tester
- Designs performance test scenarios (load, stress, soak, spike)
- Executes tests using tools like JMeter, k6, Gatling, or Locust
- Analyses results and identifies bottlenecks
- Recommends tuning: application, database, infrastructure
Security Tester (Penetration Tester)
- Conducts SAST, DAST, and manual penetration testing
- Identifies vulnerabilities: OWASP Top 10, injection, auth flaws
- Produces pentest reports with CVSS scoring and remediation recommendations
- Verifies fixes in retesting cycles
Automation Engineer
- Builds and maintains automated test suites (Selenium, Cypress, Playwright)
- Integrates automated tests into CI/CD pipelines
- Monitors test stability and reduces flaky tests
- Reports automated test coverage metrics
RACI Matrix
| Activity | Test Mgr | QA Engineer | UAT Coordinator | Perf Tester | Security Tester |
|---|---|---|---|---|---|
| Test strategy creation | A | C | C | C | C |
| Test case design | C | R | C | R | R |
| Test environment setup | A | C | I | C | I |
| UAT planning | A | I | R | I | I |
| UAT execution | I | C | R | I | I |
| Performance test execution | C | I | I | R | I |
| Security test execution | C | I | I | I | R |
| Defect triage | A | R | C | C | C |
| Go/no-go recommendation | A | C | C | C | C |
| Test completion sign-off | R | I | I | I | I |
R = Responsible · A = Accountable · C = Consulted · I = Informed
Skills & Certifications
| Role | Key Skills | Certifications |
|---|---|---|
| Test Manager | Test planning, risk management, team leadership | ISTQB Test Manager, ITIL 4 |
| QA Engineer | Test design, defect reporting, regression testing | ISTQB Foundation |
| UAT Coordinator | Business analysis, stakeholder management | IIBA CBAP, ISTQB |
| Performance Tester | JMeter/k6, APM, profiling | ISTQB Performance |
| Security Tester | OWASP, Burp Suite, network security | OSCP, CEH, ISTQB Security |
| Automation Engineer | Selenium, Playwright, CI/CD | ISTQB Advanced TAE |
Downloadable Resources
| Resource | Format | Download |
|---|---|---|
| Bug Tracking Register | Excel | ⬇ Download |
| Weekly Test Report | Excel | ⬇ Download |
| RACI Matrix | Word | ⬇ Download |
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